Thursday, December 30, 2010

Holiday Greetings to A&S from a Happy Houston Customer

Mr. Robert Quinonez responded to an e-mail from expert Design Consultant Bill Shuler recently. He wrote:

Bill,

We are doing well.

I hope you and your family had a Merry Christmas.

Everyone that goes over loves the swimming pool.

I'm really impressed with the the low chlorine usage.

My grandson really enjoys the pool and he's ready for next year.

A co-worker is going over to look at the pool next week.

His wife is looking at installing a in ground pool next year.

Robert Allen Quinonez

PS: Have a Happy New Year!!!!

Looks like Mr. Q. is a referral machine too.... a hearty Anthony & Sylvan Thank You to you Mr. Quinonez....and have a Happy New Year in your new Anthony & Sylvan pool!

Friday, December 17, 2010

"Austin-Tacious" Performance!

This ranks up there with the "best of the year" surveys in 2010. The Anthony & Sylvan Pools Austin division has developed into a very solid team putting the customer first every time.

The customer quotes:

"Mr Daly was extremely knowledgeable and professional throughout his presentation"

"Mr. Bair was not only prompt with all actions required/requested of him but also took it upon himself to insure that I was happy and satisfied with all facets of the construction of our pool. Any question or minor problem I had with the construction was treated as a priority and resolved to my satisfaction.

He is truly an asset to Anthony & Sylvan Pool Co. He deserves a "Job well Done and Letter of Appreciation from your firm. He is worth is weight in Gold, for all the attention to details that he applied throughout the construction phase and represented Anthony & Sylvan Pool Co., professionally and with Class."

"Give the man a raise! He certainly deserves it."

"Mr. MIke Bair. He was extremely gracious at all levels of the construction phase and addressed every concern that I had expeditiously and to my satisfaction. Instructed me to contact him at anytime 24/7 should I have any questions and or concerns or should I need any type of assistance pertaining to my pool.

He is truly a professional in every way and is a true Ambassador of Good Will for Anthony & Sylvan Pool Co."

Tuesday, December 14, 2010

A&S Firepit "Rocks"


The finished backyard of a customer in El Campo Texas is adorned with a beautiful Anthony & Sylvan Pool AND an amazing fire pit sculpted out of solid rock. What makes this environment so unusual is the workmanship on the top of the rock where the fire originates - it's in the shape of an electric guitar!

Anthony & Sylvan ROCKS!

Thursday, December 9, 2010

Anthony & Sylvan Gets Recognized by Customer

Recognition comes in droves from this Houston Customer.

Anthony & Sylvan Pools built their new swimming pool in record time and they LOVE it! Here is the letter they sent to the company describing their heart-felt emotions about the process of building their backyard dream:

To all of the Anthony Sylvan Team,

This is a dream come true. They sprayed the plaster today. I can't believe how beautiful it is. I made imaginary snow angels in the bottom until the water crept up. I think I will be up all night watching it fill with water. I have the most beautiful pool ever. More than that, I have a whole bunch of new friends. You are all super people. Bill you are great as a designer. You got it all right and even things I didn't think about. Amy, you have been a doll to work with. I really appreciate all the answers you had. Mike, you are a fantastic person and a great leader for all of those hard-working crews. You're number 1 in a lot of ways.

You are all always invited to come out here to swim, shoot, have a glass or two of a good wine, let the kids romp and play or whatever makes you happy. We are always ready for a party.

Toni and Robby R.