Monday, January 4, 2010

What's Old is Now New!

Sylvan Pools built his award winning pool in Trenton, New Jersey in 1957 - more than 50 years ago! Swimming Pool Age was an industry publication that featured design awards in an annual issue back then and Sylvan Pools won this award for pools in the category "over $5000.00".

Since then, Sylvan Pools has evolved to better design and construction methodologies and joined forces with Anthony Pools to form Americas largest independently owned (no franchises) pool builder; Anthony & Sylvan Pools - Where America Swims!

Is that a '57 Caddie in the driveway?

Wednesday, December 16, 2009

A&S Certified Pool Builder with PoolSearch


Anthony & Sylvan Pools was awarded 2010 Certification from PoolSearch; one of the industries preeminent on-line pool & spa search resources.

A&S was recognized once again because of their long-standing committments to Customer Satisfaction. PoolSearch awards worthy receipients every year (like A&S) based upon audited results of Sales, Service, Operations and high levels of Customer Satisfaction.

Guess that's why Anthony Sylvan is "Where America Swims"....

Monday, December 7, 2009

Anthony Sylvan Las Vegas Winner!

Don Barnett responded to a recent marketing survey in Las Vegas with the following assessment of the Design Consultant's level of service:


"Don Sabino knows the pool business. He was very informative, answered all our questions, treated us with respect but more importantly - I felt I could trust him and his product.

His demeanor was the main factor in Anthony/Sylvan selection."

Treating customers with respect is a well-known attribute that comes along with an A&S Design Consultant in the homes of prospective buyers all across the country.

Guess that's one of the main reasons that Anthony & Sylvan Pools is "Where America Swims"!

Thursday, December 3, 2009

A&S - Lancaster Luster!

Jim Nearhoof did the company proud this month with an outstanding CSS (Customer Satisfaction Survey) response from his customer Ben Kline this month! Ben Writes:


"Jim Nearhoof was a very influential factor in my decision to choose Sylvan over other builders. His knowledge and presentation were exceptional. He made me realize how important the design process is. He thought of a million things that I would not have even considered in the design. I have recommended him to friends that are considering a pool and expressed how important a good design consultant is. I give Jim my highest recommendation. In addition, he was easy to get in touch with and met at a moments notice on several meetings."

Jim is one of Anthony Sylvan's season designers in the Lancaster area for years and this is yet another examples of how taking good care of customers pays dividends every time. The Kline's have recommended A&S to several friends already!

Fantastic example of the level of service and attention-to-detail that have become the hallmarks of Anthony Sylvan!

Wednesday, December 2, 2009

Perfect Score!

Anthony & Sylvan Pools maintains one of the industry's only electronic Customer Satisfaction Survey programs, and the Charlotte Division scored another perfect score from a customer this month!

Greg Stallard writes:

"Brian Syvrud did a great job walking me through the process as a first-time pool owner. His effort was a primary reason I choose your company. Grant Robinson was excellent along with Kam McGillicuddy during the construction process. Good job by all."

The survey asks a series of questions about the customers experiences during the sales & construction process and asks them to rate the performance of Anthony & Sylvan. Once again - this customer rated A&S as the recipient of a perfect score....well earned (I might add)!

Congratulations to the entire Charlotte team for making this customers experience truly remarkable!

Monday, November 30, 2009

Anthony & Sylvan Pools - Las Vegas Kudos

Mitch Martinez and Michael Fletcher were again recognized for their outstanding efforts in the Las Vegas market! This time it was by Janean Meyer; a 2009 customer, who wrote:

"Both Mitch and Michael were great to work with. They responded to all of my questions/concerns throughout the process. The process was very quick and my pool looks awesome."

Kudos to the Leadership Team in Las Vegas for bringing another customer through a remarkable experience in the desert!

Tuesday, November 24, 2009

Buliding with A&S was "a Wonderful Experience"

Phyllis Glover of Charlotte, NC writes:

"from start to finish this has been a wonderful experience!!! I am telling everyone to come see my pool because I am so proud of it. You have the most wonderful staff. Thank you for everything and for all the memories we will be making in the years to come.

AND.....


"There is nothing that I can suggest. Everything went sooooo great. I am very picky and I am very happy with every step and the finish. You have a wonderful staff"

Thank you Phyllis! It's great to know in these economic times that getting value for your pool-buying dollar is still possible with a company that will be around to stand behind what we build for years to come.

Thanks also to Grant Robinson, Kam McGillicuddy & Brian Syvrud and the entire team in Charlotte for making this customers experience "Remarkable"